Scarnox · Blog

Terms of Service

Last updated: 27 September 2026

These Terms of Service ("Terms") are an agreement between you and Scarnox Labs ("Scarnox", "we", "us") for the use of the Scarnox website, dashboard and captcha solving API (together, the "Service"). By creating an account, buying credit or sending a request to the API, you agree to these Terms. If you use the Service for a company, you agree on its behalf and confirm you may do so.

1. What the Service is

Scarnox is a technical tool. You send a captcha task (for example a site key and a page URL) to our API, and we return a solution token. We do not choose which websites you send, we do not control what you do with a token, and we are not a party to your relationship with any website you interact with.

2. Your responsibility for how you use the Service

You alone are responsible for how you use the Service and every token it returns. In particular, you are responsible for:

• having the right to automate or access each website you use the Service with, including permission from its owner where that is required;
• complying with every law and regulation that applies to you and to your use, and with the terms of service of the websites you interact with;
• everything done through your account and your API keys, whether by you or by anyone you let use them.

Scarnox does not monitor, direct, approve or endorse any particular use. We are not responsible or liable for how you use the Service, for anything you do with a token, or for any consequence of your use towards any website, person or authority.

3. Acceptable use

You must not use the Service, directly or indirectly, to:

• break any law, or help anyone else break one;
• commit or attempt fraud, including payment fraud, account takeover, credential stuffing or creating accounts to abuse promotions;
• send spam, phishing or unsolicited bulk messages;
• gain access to systems, accounts or data you are not authorised to access;
• harass, threaten or harm people, or collect personal data unlawfully;
• attack, overload or disrupt any website or service, including ours;
• resell or share access to the Service without our written agreement;
• reverse engineer, probe or bypass the Service's own limits and security.

We may block specific target domains for everyone when they are abused, reject any task, and suspend or close any account we reasonably believe breaks this section - with or without notice, depending on how serious the case is.

4. Your account and API keys

Keep your password and API keys secret. Rotate a key from the dashboard if you think it has leaked; the old key stops working at once. You must give a working email address and keep it up to date. One person or company may not create multiple accounts to collect free trial credit.

5. Credit, pricing and payment

• The Service is prepaid. You buy credit, and each successful solve is charged at the price shown for its task type at the time of the request. Failed solves are not charged.
• Credit does not expire while your account is open, has no cash value, and cannot be transferred to another account.
• Prices can change; a change applies to requests made after it, never to credit already used.
• Payments are processed by third-party payment providers; their terms also apply.
• Refunds are covered by the Refund Policy.
• If an account is closed for breaking section 3, any remaining credit may be forfeited.

6. Availability and changes

We work to keep the Service fast and available, but we do not guarantee that it will be uninterrupted, error-free or able to solve any particular captcha. Solve rates and times vary with the target and change over time. We may change, suspend or discontinue any part of the Service, and will give reasonable notice of significant changes where we can.

7. No warranty

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement and uninterrupted operation, to the fullest extent the law allows.

8. Limitation of liability

To the fullest extent the law allows:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, accounts or goodwill;
• we are not liable for any claim arising from your use of the Service towards third parties (section 2);
• our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the event giving rise to it.

Nothing in these Terms limits liability that cannot be limited by law.

9. Indemnity

You agree to defend, indemnify and hold harmless Scarnox Labs and its operators from any claim, demand, loss, damage, fine or cost (including reasonable legal fees) brought by a third party or authority that arises from your use of the Service, your breach of these Terms, or your breach of any law or of any website's terms.

10. Ending the agreement

You can stop using the Service and ask us to close your account at any time. We may suspend or close accounts as described in section 3, or if required by law. Sections 2, 5 (as to forfeited credit), 7, 8, 9 and 11 survive the end of this agreement.

11. Governing law

These Terms are governed by the laws of India, and disputes will be handled by the competent courts in India, unless the law where you live gives you the right to bring a claim elsewhere.

12. Changes to these Terms

We may update these Terms. The date at the top shows the latest version. For significant changes we will tell account holders by email or in the dashboard before they take effect. Continuing to use the Service after that means you accept the new Terms.

13. Contact

Questions about these Terms: support@scarnox.io, or open a ticket from the dashboard.